Action Market Research
We are a full-service market and social research agency based in Adelaide, South Australia with specialist skills in field and data processing, reporting, and strategic consulting. In particular, we take care to provide high quality and reliable field and research services at competitive rates, which is what our clients would be likely to suggest as one of our core strengths.
As a member of the Australian Market and Social Research Society, we are committed to high quality, ethical research. Our scope includes consumer, business and general public surveys, benchmarking/longitudinal tracking work, stakeholder and government research, and customer service experience evaluation.
- Telephone interviewing - CATI, and CATI Over Web
- Face to face interviewing (Executive and central location)
- Online/Web-based interviewing
- Mail-out surveys
- Data processing and coding - we can match all data formats
- Focus group/depth interview recruitment
Action Market Research prides itself on the quality of its processes, people, service and final client deliverables. The management and staff pride themselves on the accuracy of their results, and strive to achieve 100% accuracy.
Action Market Research is committed to building partnerships and delivering real value and quality service.
Through regular and clear communications, clearly defined objectives and processes, Action Market Research maintains a high level of consistent, outstanding quality.
Action Market Research is accredited to AS ISO20252-2007 since August 2008.
Action Market Research places a high priority on each of the following:
- High-quality fieldwork in a timely fashion, customized to meet client needs
- Providing value for money
- Taking full responsibility for each project's fieldwork function
- Providing feedback and guidance on questionnaire design
- Development of professional code-frames for open ended responses
- Development of accurate sampling frames and generation of representative samples
- Client servicing and communication, and working as a key member of a research team
- Internal audits and quality control to ensure high quality outputs
Our scope of work includes:
- Consumer surveys
- Surveys of members of the general public
- Business surveys
- Not-for-profit sector surveys
- Surveys for Government departments, agencies, statutory bodies
- Surveys of special interest groups (e.g. women, Indigenous Australians, cultural groups, low income, disabled)
- Opinion leader surveys, and community stakeholder surveys
- Employee and organizational stakeholder surveys
- Surveys of professional bodies and industry associations
- Surveys of members of professional groups
- Ad-hoc surveys, benchmarking and tracking surveys
- Management of databases
Testimonials:
Action Market Research is a pleasure to work with. They conduct themselves in a manner which makes my life easier. They are very reliable and are willing to do what it takes to not only get the job done but to deliver a high quality output. I enjoy working with them and I find their rates to be competitive. (Sharon Keating, Market Research and Competitive Intelligence Manager, Hutchison Telecommunications)
Action Market Research has offered me professional advice and excellent service in a timely manner for over 12 months. Luke Sexton is always prompt and willing to discuss ideas. The data provided gives me up to date information from a broad sample group that has allowed the growth and refinement of services to over 15,000 clients a month. (Geoff McDonald, Director of Guest Services, Great Southern Rail)
